BIGBANG | 2026-2027 WORLD TOUR < XX : COSMOS > FAQ

FAQs may be updated from time to time to reflect the most up-to-date and relevant information.

Tour Dates
Sat 31 Oct, 2026
Accor Stadium
Sydney

PLANNED TRACKWORK - CHECK YOUR JOURNEY BEFORE YOU TRAVEL 

Trackwork will affect parts of the train network on show day. Plan your trip before you travel and allow plenty of extra time. 


If trackwork significantly affects your journey and you plan to drive, pre-book parking before show day to guarantee a space. 

See the latest travel information on the Transport for NSW BIGBANG event page. 


AGE RESTRICTION & FLOOR GUIDELINES

This is a licensed, all-ages event. All patrons require a valid ticket regardless of age. Children aged 14 and under must be accompanied by a parent or legal guardian (18+) and remain under their direct supervision while in the General Admission area. 


Metal water bottles are not permitted on the arena floor seating areas, GA1 and GA2. 


LOCATION

Edwin Flack Avenue, Sydney Olympic Park 


BOX OFFICES

The box offices for Accor Stadium are located at Gate AB or JK 

Open from 11:00AM 


EVENT TIMES

Doors: 5:00PM 

BIGBANG: 7:30PM 

The show will proceed rain or shine


MAKE THE MOST OF THE DAY

Sydney Olympic Park will be busy, so please plan to arrive early and allow plenty of time to enter the Stadium. 

Enjoy the pre-event atmosphere around the Stadium precinct, with food, entertainment and activities in the eastern plaza and surrounding areas. 


Travel on public transport is included in your concert ticket. Simply show your ticket to transport staff when boarding services. 

Plan your trip before you travel. Trackwork is taking place across the train network and may affect your journey to and from Olympic Park. Allow plenty of extra travel time. 

Check the latest information and plan your journey using the Transport for NSW BIGBANG event page or Trip Planner. 


TRAINS
  • Travelling from the west: trains will run directly to Olympic Park. 

  • Travelling from the city: travel to Lidcombe and change for a train to Olympic Park. Lidcombe will be very busy, so allow extra time and follow the directions of staff. 

  • Olympic Park Station is approximately a 10-minute walk from Accor Stadium. 

  • You can also catch Metro to Bankstown, then change for trains to Lidcombe and Olympic Park. 

  • Trackwork is taking place on the T9 Northern Line between Hornsby and Strathfield. If you’re travelling from these areas, replacement buses will run to: 

  • Concord West, then walk to Accor Stadium (approximately 30 minutes) 

  • Strathfield, then change for trains to Lidcombe and Olympic Park 

  • Rhodes, then connect with a regular 526 or 533 route bus to Olympic Park. Additional services will run. 

  • Trackwork will also affect parts of the T1 North Shore Line, Central Coast & Newcastle Line and Hunter Line. 


BUSES
  • Additional 526 and 533 route buses will run to and from Olympic Park. 

  • Major Event Buses will not operate for this concert. 


TAXI / RIDESHARE

Designated pick-up and drop-off zones will be located outside Afterpay Arena and outside the Sydney Olympic Park Aquatic Centre. If using rideshare, follow the pick-up and drop-off directions shown in your app.  


PARKING

If you must drive, pre-booking parking before show day is essential. Parking will be high in demand and is likely to book out. Online pre-booking closes at 11:59pm the day before the concert unless sold out prior. Pre-book parking online. 

Carpool where possible and allow plenty of extra travel time. Traffic will be heavy around Sydney Olympic Park.  
 
If you have pre-booked parking, follow the directions of staff and have your parking ticket ready when entering the car park. Traffic will be very heavy as patrons leave after the concert. Expect delays when exiting car parks and allow plenty of extra travel time. 

If you must drive and have not pre-booked parking, consider parking at a commuter car park near a train station and continuing your journey by public transport. 


GETTING HOME

Allow extra time for your journey home after the concert. 

  • Additional trains and route 526 and 533 buses will operate from Olympic Park. 

  • Trackwork will continue after the concert, so check your return journey before travelling and follow the directions of transport staff. 

  • Olympic Park Station will be busy after the show. Please follow signs and staff directions when entering the station. 

  • If using taxi or rideshare, use the designated pick-up areas outside Afterpay Arena and the Sydney Olympic Park Aquatic Centre. 

Check the latest information and plan your journey home using the Transport for NSW BIGBANG event page or Trip Planner. 


YOUR PHONE IS YOUR TICKET

Your phone is your ticket. 

  1. Sign in using the email address you purchased your tickets with. 

  1. Set your region to Australia.

  1. Transfer additional tickets to other members of your group before arriving at the Stadium. 

  1. Add your tickets to your phone wallet. 

  1. Head to the gate shown on your ticket. 

  1. Have your ticket displayed and ready to scan. 

  1. If you have a reserved seat, you must sit in the seat shown on your ticket. 

If you experience any issues with your tickets, AXS Customer Service Representatives will be available at the Gate AB and Gate JK Box Offices to assist. 


VIP INFO

BIGBANG VIP package holders will receive separate information regarding their package. 

BIGBANG VIP package inclusions, including delivery, are facilitated by AEG Presents. 

For questions regarding the delivery, collection or contents of your BIGBANG VIP Package inclusions, please contact BigBangVIP@aegpresents.com 


LIFT ACCESS

Lift and escalator access is available to upper levels in both the Eastern and Western Stands. 


ACCESSIBILE PARKING

If you plan to drive, pre-book parking before show day. Mobility Parking Permit holders can use designated accessible parking spaces on arrival, subject to availability. 

Visit the Sydney Olympic Park website for more information about accessible parking. 


I NEED ACCESSIBILITY ASSISTANCE AT THIS EVENT

Accor Stadium offers a range of accessibility services to help you plan your visit. 

If you require mobility assistance on event day, you can register for support ahead of the show using the Accor Stadium Accessibility Assistance form. 


ACCESSIBILITY TICKETS

Patrons with accessibility tickets should enter via the gate shown on their ticket. All public entry gates at Accor Stadium are accessible. 

If you experience any issues with your tickets at the venue, please visit a Box Office and bring valid photo identification so staff can assist. 



  • Accor Stadium and the surrounding event precinct are cashless, including merchandise stands and food and beverage outlets. 

  • Patrons will not be able to leave and re-enter the venue. Medical exemptions may be considered at the discretion of venue staff. 

  • Pass outs are not available for this event.


SAFETY AND SECURITY AT ACCOR STADIUM
  • Public safety is the number one priority at Accor Stadium. 

  • See something, say something. Please report any unusual or suspicious behaviour or unattended items to Customer Service staff, Police or Security. 

  • A patron text service will operate throughout the event. If you experience any issues, SMS 0419 403 360 with your issue and location. 

  • NSW Police and Security will be present in and around Accor Stadium and throughout the Sydney Olympic Park precinct before, during and after the event. 

  • Allow additional time for security screening when entering the Stadium. This will include mandatory bag searches and personal checks. 

  • Please be aware that authorised drone operations will form part of the event production and may occur over or near audience areas. Appropriate approvals, safety measures and venue procedures are in place. If you have any questions or concerns regarding the drone operations, please speak with venue staff on arrival.  

Please be aware that authorised drone operations will form part of the event production and may occur over or near audience areas. Appropriate approvals, safety measures and venue procedures are in place. If you have any questions or concerns regarding the drone operations, please speak with venue staff on arrival. 


  • Flight Path: The drone will be flying at varying altitudes over and near the active event areas and participants. 

  • Safety and Controls: Operated by a licensed remote pilot and visual observer. Weight, speed, and height are strictly limited so that maximum impact energy stays at or below 34 Joules. Flights will pause immediately if an unmanaged safety risk arises. 

  • Risk Acknowledgment: While strict safety standards are maintained, in the unlikely event of a technical failure or impact, there is a small risk of minor injury. 

  • In an Emergency: If a drone lands unexpectedly, move away, do not touch the aircraft, and immediately follow all instructions from event staff or security. 


PROHIBITED ITEMS

There are no cloaking facilities available at Accor Stadium. 

All bags will be inspected by security before entry. Arrive without a bag where possible. 


  • Bags measuring more than 30cm x 40cm are not permitted. 

  • Prams and strollers are not permitted in the seating bowl. Where possible, patrons are encouraged to leave these at home. 

  • Political banners and national flags are not permitted. 

  • Other flags, signs and banners larger than 1m x 1m are not permitted. 

  • Metal refillable drink bottles are not permitted on the arena floor, including floor seating areas, GA1 and GA2. 

  • Professional or commercial photography, video and recording equipment is not permitted, including cameras with removable lenses, telephoto lenses or lenses over 5cm, video cameras, GoPros, DJI Pocket 3 (or similar), audio recording devices, tripods and gimbals. 

  • Professional video and audio recording is not permitted. 

  • Mobile phone cameras are permitted for personal use. 

  • Gifts of any kind 


WATER BOTTLES

You may bring a refillable water bottle into Accor Stadium. 

  • Arena floor seating areas, GA1 and GA2: only soft plastic bottles are permitted. Metal, glass, ceramic and rigid bottles are not permitted. 

  • All other areas: glass and ceramic bottles are not permitted. 


DRINK RESPONSIBLY

To help ensure a safe and enjoyable event for all, the responsible service of alcohol is always a focus throughout the venue. 

Government legislation requires intoxicated persons to be refused entry or removed from the venue. 

Underage drinking and the supply of alcohol to minors are strictly prohibited. Patrons who breach venue conditions may be evicted and may face bans from future events. 


YOUR WELFARE
  • Stay hydrated throughout the day. 

  • Free drinking water is available from food and beverage outlets throughout the Stadium on request. 

  • Free sunscreen is available. Please see Venue Staff for assistance. 

  • If you require medical assistance, please speak with Venue Staff. 

  • And look out for your friends. 

Visit the Accor Stadium event page for everything you need to know before attending. 



MERCHANDISE

Merchandise tents will be open for presale from Friday October 30, 11am and will close at 6pm.  

Locations: Light Tower 4, Light Tower 5, P1 Parking  

Merchandise tents will reopen for sale from Saturday October 31, 11am.  

Locations: Light Tower 4, Light Tower 5, P1 Parking  

Two external tents will open from 2pm.   

Locations: Light Tower 9 + Light Tower 3  

For all merchandise enquiries please contact: helpme.tour.au@ceremonyofroses.com